Frequently Asked Questions

Everything you need to know about your PUCKIPUPPY gear and orders.

How long does shipping take for my sports equipment?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for performance apparel?

We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return shipping label.

Are PUCKIPUPPY products covered by a warranty?

Yes, all our high-performance gear comes with a 1-year limited warranty against manufacturing defects to ensure you can train with total confidence.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

How do I find the right size for my athletic wear?

Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips to compare against our specific garment dimensions for the best fit.

Can I cancel or modify my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.